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Features.

The full-stack credit repair platform.

01 · FluidThe intelligence layer

The AI that can run your whole business.

Fig. 1 · Asking Fluid who's ready, live

Fluid

This one is our personal favorite. Fluid can run your entire business. It has access to every end of the software, from onboarding to importing reports, disputing, scheduling disputes, and billing, and it can even tell you about your day and what needs to happen next. Ask it "what should we dispute next?" and it answers from your actual client data. Every move it makes runs on Applied Metro 2™, our standardized dispute methodology.

  • Auto-Prepare

    Fluid can prepare a full round end to end. Items selected, addresses resolved, letters drafted, queued for review.

  • Asking Fluid to schedule disputes for a client: it loads the record and confirms round five, ready for automation

    Runs on Schedule

    Enroll a client once and Fluid preps each new round on cadence, or the moment a fresh report lands.

  • Only what you approve

    By default, you confirm everything. Nothing mails until you hit approve. Now, we have a yolo mode for when you trust fluid entirely and want to let it do absolutely everything for you.

  • Learns from Outcomes

    Fluid records predicted against realized score gains and recalibrates for your business every round.

02 · DisputeFlowApplied Metro 2™

Build a full round in one step.

Fig. 2 · Round 6 in progress with Fluid open

DisputeFlow

DisputeFlow lets you run the entire dispute process as one step. Pick the items and it builds compliant letters with the right reasons, instructions, and creditor addresses, ready to mail. Underneath is Applied Metro 2™, our standardized methodology: 48 compliance checks on every account, the right law cited for every claim, and a clear plan for how each round escalates.

A client's Disputes tab in dark mode with Round 6 selected, bureau score changes, tradeline rows, and the Fluid assistant open beside the round timeline
  • Applied Metro 2™

    Every account gets checked against 48 compliance rules from the 2023 CRRG, the manual the bureaus themselves report by.

  • Prints and Mails

    Letters print, ship USPS, and report delivery back into the timeline. You never touch an envelope.

  • All Three Bureaus

    Equifax, Experian, and TransUnion, side by side every round.

  • Escalates on Round Two

    If a bureau claims it verified something, the next letter demands proof of how. If they go silent, the next letter demands deletion. If an item sneaks back on, they get a formal reinsertion notice.

03 · Dispute InsightsDown to the account

Know exactly what moved the score.

Fig. 3 · The causality graph

Dispute Insights

Every account, every methodology, every round leaves a trace. DisputeWell links dispute reason to account to bureau to outcome to score change, and Fluid reads the chain back to you in plain English. Every round stays on the record, so you can go back months later and review exactly what was disputed, with the reasons, instructions, and strategy behind it.

The causality graph: a traced chain from dispute reason through account, bureau, and round to a verified outcome and score change
  • Strategy Narratives

    Fluid writes the round's reasoning in plain English, so you can read the why before you approve, and any time after.

  • Round Diffs

    Every new report diffed against the last. Deleted, updated, verified, reinserted, per bureau.

  • Account History Ledger

    Every dispute an account has ever seen, with responses and status changes in one place.

  • Per-Item Analysis

    Every account gets analyzed against consumer protection law and scored for how disputable it really is.

04 · The CRMThe workhorse layer

Everything in one place.

Fig. 4 · The command center

The CRM

The CRM sees every client, lead, task, and conversation. It can always see the round each client is on, so the dashboard shows every score and every dollar without you asking.

The main dashboard: a morning briefing of what happened yesterday and what needs you today, headline stats for clients and revenue, the business growth chart, and the command center listing every client's next action
  • Leads to Clients

    Capture leads from public intake and convert them in one click. Bulk actions for everything else.

  • Messages and SMS

    One inbox for every client conversation, internal and SMS, with unread counts.

  • Drip Campaigns

    Write a sequence once and it sends from your own domain, on schedule.

  • Attributes Outcomes

    See which disputes actually moved the score, down to the item.

05 · Client billingGet paid

Billing runs itself.

Fig. 5 · Invoices and subscriptions

Client billing

Connect Authorize.net, NMI, or Square and billing takes care of itself. Cards are stored by token, plans recur weekly or monthly, and clients pay right inside the portal.

A client's Billing tab: an active $129 monthly subscription, total paid and outstanding balances, a tokenized card on file, and the recurring plan with its next bill date
  • Recurring Plans

    Set a plan per client and it charges on schedule, retrying failures automatically.

  • Bulk Charge

    Charge every outstanding invoice in one action.

  • Portal Payments

    Clients add cards and pay invoices themselves. Tokenized, never stored raw.

  • Guardrails

    You decide who can charge and how much. By default, agents can't.

06 · ComplianceTable stakes

Compliance you can point to.

Fig. 6 · The 50-state dashboard

Compliance

DisputeWell tracks what a regulated business has to prove. Evidence and contract term limits for all 50 states, CROA agreements that compute their own cancellation deadlines, and an audit trail behind every sensitive action.

The 50-state compliance dashboard: a US map shaded by readiness with per-state client counts, and the Readiness by State table tracking bond, license, registration, and contract limits
  • 50-State Tracking

    Evidence readiness and contract term limits, state by state.

  • CROA Built In

    Required agreements and disclosures, with the cancellation deadline computed and stamped in.

  • Audit Trail

    Every sensitive action is logged with who, what, when, and before-and-after.

  • Five Roles

    Owner, manager, agent, outsourcer, client. Each sees exactly what you allow.

07 · MigrationBring everything

Switch without starting over.

Fig. 7 · A DisputeFox migration, live

Migration

Point DisputeWell at your DisputeFox account and it migrates your clients while you watch. Or drop a CSV. Try it out from Contacts, then Import.

  • DisputeFox Migration

    Enter your instance URL and credentials. Clients, reports, and history come over with live progress.

  • CSV Wizard

    Up to 5,000 rows with column mapping, duplicate policy, and a full error report.

  • Monitoring Providers

    SmartCredit and Credit Karma out of the box. More on request.

  • Resumes on OTP

    Report pulls pause for one-time codes and pick up right where they left off.

08 · White-labelYour brand, not ours

Your name on everything.

Fig. 8 · The brand studio

White-label

Your logo, your colors, your domain. Clients only ever see your brand, in the dashboard, the portal, and onboarding. Other companies charge thousands for this. It's included.

The Branding settings screen: logo slots, credit score gauge styles, and a grid of theme presets
  • Client Portal

    Clients sign in at your domain, watch their scores climb, and pay their invoices.

  • Onboarding Builder

    Design the steps, fields, agreements, e-sign, and payments yourself.

  • Custom Domains

    portal.yourbrand.com, provisioned automatically. A DNS wizard verifies it in minutes.

  • Login Page Designer

    Design the front door. Preview it live on a phone and a desktop, then publish.

09 · The IndexCue the music

Moving on…

Fig. 9 · All 90 capabilities, in one take

There are so many features, we're running out of room on the page…

But…

here they all are.

90 capabilities · 12 systems · all shipped

Reports & analysis

One-click report import · SmartCredit & Credit Karma integrations · Side-by-side bureau view · Cross-bureau discrepancy analyzer · Report history timeline · Round-over-round compare · Historical score back-fill

The dispute engine

DisputeFlow wizard · 48 Metro 2® field checks · §611 / §623 statute routing · Dual-axis selection engine · Escalation ladder · MOV demands · Deletion demands · Reinsertion detection · FCRA 30-day round timers · Automatic outcome grading · Creditor address resolution · Secondary bureaus

Letters & mail

20+ statute-cited templates · Round-tone escalation · Custom templates with live tokens · Per-letter edit & regenerate · Packetization · Tracked print & mail

Fluid

The Fluid assistant, 60 real tools · Auto-prepare full rounds · Human approval gates · Automation scheduler · Visual workflow builder · Four-layer FCRA/FDCPA analysis · Self-calibrating score model

Contacts & leads

Unified contacts hub · Lead pipeline · One-click lead conversion · Public intake capture · 5,000-row CSV wizard · Bulk operations · Command palette

Client workspace

Client detail workspace · Command center dashboard · Persistable widget grid · Score tracking charts · Activity timeline · Outcome attribution

Communications

Global inbox · Two-way SMS · Portal messaging · Drip campaigns · DNS-verified sending identities · Notes · Tasks · Calendar widget

Portal & onboarding

Branded client portal · Portal setup gate · Login page designer · Onboarding builder, 11 step types · In-house e-signature · Document center · Virus scanning · Self-serve data export & deletion

Client billing

Authorize.net, NMI & Square · Tokenized card storage · Recurring subscriptions · Automatic retry · Invoices · Quick charge · Bulk charge · Portal payments · Charging guardrails

White label

BrandKit light & dark · Theme studio · Score-gauge styles · Custom domains with DNS wizard · Naming conventions · Asset library

Team & compliance

Five-tier roles · Outsourcer tier · Permission matrix · Tenant isolation · Audit trail · Encryption at rest · CROA agreements with computed deadlines · 50-state evidence dashboard · Contract term limits · Progress report PDFs · Credit analysis PDFs

Migration

DisputeFox one-click migration · Live migration progress · OTP-resume report pulls

That's everything.

There is no more room on this page either.

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© 2026 DisputeWell. All rights reserved. DisputeWell is software for credit repair businesses; it is not a credit repair organization and does not provide credit repair services to consumers. No specific credit score outcomes are guaranteed; results vary.